The lead water service line, located in my basement, had to be replaced. Prior to the onset of this project, the project manager, Dan came to the house and assessed the lead pipe and its surrounding area. He then explained the removal/replacement process, the timeframe as to how long it would take and answered all questions. He was very thorough.
In addition, the workers were effective and completed the task within the time frame discussed.
All parties involved were professional, and the process was seamless. Overall, I am pleased with the outcome.